1. Information We Collect

We may collect the following information from customers:

• Name
• Mobile Number
• Email Address
• Billing & Shipping Address
• Payment Details
• Order Information

This information is collected when you place an order, contact us, subscribe to updates, or browse our website.

2. How We Use Your Information

Your information is used to:

• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve website performance and customer experience
• Share promotional offers and updates (only with your consent)
• Maintain transaction and billing records

3. Payment Security

All online payments are processed through secure and trusted payment gateways. We do not store your confidential banking or card information on our servers.

4. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve browsing experience and website performance. Cookies help us understand visitor behaviour and improve our services.

You can disable cookies anytime through your browser settings.

5. Data Protection

We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. However, no internet-based platform can guarantee complete security.

6. Sharing of Information

Sri Kumaran Jewel Paradise does not sell or rent customer information to third parties. Information may only be shared with:

• Delivery & logistics partners
• Payment service providers
• Legal authorities when required by law

7. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

8. Customer Rights

Customers may request to:

• Access their personal data
• Correct inaccurate information
• Delete their information (subject to legal obligations)
• Opt out of promotional communications

For such requests, customers may contact us directly.

9. Children’s Privacy

We do not knowingly collect personal information from children below 18 years of age. Purchases made through the website are assumed to be completed by adults or guardians.

10. Policy Updates

Sri Kumaran Jewel Paradise reserves the right to modify or update this Privacy Policy at any time. Changes will be updated on this page.